Frequently Asked Questions
Other Suggested Searches
Did you mean:
No records found.
Results 1 - 5 of 72
- Change of Contact Information (1) To change the contact information for a booked service, you will have to cancel your current booking at least 24 hours before the commencement of the service via the HomeHelpy app and...
- Am I insured during a cleaning session? What if my HomeHelper damages something? In the unlikely event of damages occurring, please contact our customer service team at enquires@homehelpy.com with supporting evidence. HomeHelpy's insurance only covers damage cases that is...
- How does HomeHelpy work? HomeHelpy customers are able to make a booking for home cleaning, office cleaning or specialised cleaning in three easy steps: Enter your location Make a booking, key in other necessary details Pay...
- After Service Guarantee At HomeHelpy, excellent customer service is our key to success. We promise speedy follow-ups on customers’ queries. Customers are always welcome to communicate with our Help Centre through our app...
- Rescheduling (1) Customers can only reschedule a booking 24 hours before your service commences. (2) The rescheduled dates and hours must amount to be lower or equivalent to the booking fee...
